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There are times when you need just a little help to get over the hump.  You're racing against a deadline, and you've got to do something in Summation that's new to you.  Instead of taking precious time trying to figure it out, please give us a call.  We can help you get through the crisis with a minimum of frustration and time.  Our number is 214-827-1065, and our hours are 8:00 a.m.-5:00 p.m. CDT weekdays.

We will discuss your situation and try to resolve it over the phone; if we need to, we will ask you to login to a website that will allow us to see your computer screen just as you see it.  Many times, we will be able to fix the issue right before your eyes.

Of course, there are times when only Summation's Tech Support (800-786-2778) will do.  But give us a try first; we'll help any way we can.

 

 

 

 


How many times have you been working in Summation and it's just not doing what you are expecting?  Have you ever had one of those troublesome .dii files that just won't load the images?  Would you like to be able to contact someone who can see just what you are seeing instead of trying to explain what is going on?  Call us.  We can help.

Contact us at 214-827-1065, or at support@cuwlitsupport.com, and we'll set up a session where we can see what's on your screen as we talk through your situation.  We have found that this method can fix your issues and answer your questions in at least half the time than the two parties trying to explain verbally the situation.

So, instead of dealing with the frustration and deadlines, give us a try.  We bill for this service in 15-minute increments, with a half-hour minimum.  We do accept credit cards for new clients, and will work with Purchase Orders for our existing clients.  Retainers can also be negotiated.

It's worth the piece of mind and time savings.  We look forward to helping you.

Call or email us with your issue!


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